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Looking for an approved ICE document/template? They can be found in the Approved ICE Documents folder - click here for a list of available documents for each ICE team: APPROVED ICE DOCUMENTS.

ICE is a voluntary 501(c)3 organization that includes participation by and advice from accrediting and regulatory agencies. The goal of ICE work products is to offer ICE participating organizations standardized tools and best practices toward optimizing efficiencies to implement health industry requirements. ICE heeds feedback from accrediting and regulatory agency partners regarding ICE work products; however, ICE does not obtain official regulatory approval for its work products. As such, ICE work products are not to be considered exempt from any approval process required by regulatory agencies.

APPROVED ICE DOCUMENTS
AB 1324 Team
Appeals and Grievances Improvement Team
Claims
Contracting & Compliance Team
Credentialing Shared Audit Policy Team - Main
Cultural & Linguistic Services Team
DMHC Language Assistance Program
		File	Upload
	Title	Size	Date
	Healthplan_CA_LAP_Contact_Sheet_3_09_Approved_Rev_2.11	38 KB	3/4/2011
	HP Collaboration Spoken Language Codes	143 KB	8/17/2010
	HP Collaboration Written Language Codes	56 KB	8/17/2010
	ICE_Self-assessment-update_approved_main_team_final(2)	71 KB	9/2/2009
	ICE_Threshold_Languages_grid.v6	55 KB	3/30/2011
	LAP_Delegation_Checklist_Tool__0909099(FINAL)	131 KB	11/3/2009
	Provider_Organization_LAP_Contact_Worksheet_05_09	37 KB	5/27/2009
	Race_Codes	17 KB	8/17/2010
Cultural and Linguistics Provider Toolkit
DMHC Access Regulations Team
DMHC LAP Plan-Provider Contract Amendment Boilerplates
HIPAA
MAPD Special Needs Plan (SNP) Requirements Team
Office Review Improvement Team (Facility Site Reviews)
Part D Team
Provider Group Oversight - Appeals
QI/UM - MA Part C Reporting Requirements
QI/UM Required Reports (former Coalition)
Risk Adjustment Data Acquisition & Reporting (RADAR)
Site Visit Team
UM Shared Audit Team
UM Templates & Tools (Commercial UM LAP Templates for LAP Regulations Effective on and after 1/1/09)
UM Templates & Tools (Commercial)
UM Templates & Tools (Medi-Cal)
UM Templates & Tools (Medicare Advantage Templates for Marketing Guidelines effective 1/1/10)
UM Templates & Tools (Medicare Advantage)

	Adobe Acrobat File
	Microsoft Word File
	Microsoft Excel File
	Microsoft PowerPoint File
	Microsoft Word XML File
	Microsoft Excel XML File
	Microsoft PowerPoint XML File
	Zipped File
	Unknown File Type

Many Library documents are in Adobe Acrobat format. If you do not have Acrobat you may download it here.

To download a document, right-click the document title and select "Save Target As..." (or the equivalent). You may left-click a document to open it in your browser. Note: Opening a Microsoft Office document in your browser may trigger a known issue that causes a password prompt to appear for non-password protected documents. Information from Microsoft about how to resolve this issue on your computer is available here, here, and here.