ICE Podcasts

Download session audio (MP3 format) and slides (PDF format) from past ICE conferences and training sessions from this page. You can subscribe to receive the audio and slides automatically in your pod catcher software as they are released using the RSS link.

Because MP3 is a widely implemented audio format you have multiple options for listening to the audio once you have downloaded it:

• Listen through your computer - Just double-click on the file after downloading it and it will open in the media player software on your computer. Make sure you have speakers or earphones plugged in and turned on to hear the audio.
• Listen on CD - If you have a CD burner you can copy the file to a recordable CD as an audio track and listen to it using a standard CD player. All ICE Podcasts are formatted to fit on a standard recordable audio CD.
• Listen through an MP3 player - These audio files are compatible with all MP3 players.

We value your feedback. Please contact us at media@iceforhealth.org with comments, issues, and suggestions.

2009 ICE Conference Podcasts

ICE Credentialing Shared Audit Process - Review & Updates
Presenters:
Angela Ross - HC QM Project Manager/Credentialing Supervisor - Aetna Health of California, Inc.
Sallye Marcus- Clinical Research Manager, Regulatory and Accrediting Oversight Department - Anthem Blue Cross
Download Audio (MP3 - 1:18 - 18 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

ICE Service Denial Standardization Team - Crafting a Denial Determination Response
Presenters:
Leigh Anne Costanzo - Senior Oversight Compliance Consultant, Regulatory and Accrediting Oversight Department - Anthem Blue Cross
Karen Driskill - Director, Clinical Services - Heritage Provider Network
Download Audio (MP3 - 1:06 - 15 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

Marketing Surveillance
Presenters:
Susan Herman - Branch Manager - Centers for Medicare & Medicaid Services (CMS) Region IX
Laura Collins - Health Insurance Specialist - Centers for Medicare & Medicaid Services (CMS) Region IV
Download Audio (MP3 - 0:48 - 11 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

Keynote: The Regulator’s View - Where Do We Go From Here?
Presenter:
Rick Martin - Deputy Director for Plan & Provider Relations - California Department of Managed Health Care
Download Audio (MP3 - 0:33 - 7.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/23/2010

Compliance & Monitoring
Presenters:
Scott Nelson - Senior Advisor, Medicare Drug Benefit Group - CMS
Download Audio (MP3 - 0:56 - 13 MB) | Download Slides (PDF - <2.5 MB)
Posted 2/23/2010

Applications
Presenters:
Helaine Fingold - Lead, Contracts & Applications Team, Medicare Drug and Health Plan Contract Administration Group - CMS
Ann Duarte - Manager, Medicare Advantage Branch, Division of Medicare Health Plans Operations - CMS Region IX
Download Audio (MP3 - 0:48 - 11 MB) | Download Slides (PDF - <1 MB)
Posted 2/23/2010

ICE Claims Standardization Team - Updates & Processing PDRs
Presenters:
Mary Stokes - Manager, Shared Services - Molina HealthCare, Inc.
Phyllis Kerk - Director, Provider Audit - UnitedHealthcare / PacifiCare
Javier Lizardi - Compliance Manager, Provider Audit - UnitedHealthcare / PacifiCare
Bobby Antee - Senior Consultant, Delegated Claims Audit - Aetna
Download Audio (MP3 - 1:04 - 26 MB) | Download Slides (PDF - <2.5 MB)
Posted 2/23/2010

Association Policy Panel with CAHP, CHA, and CAPG
Presenters:
Chris Bacchi - Executive Vice President - California Association of Health Plans
Natalie Klotsche - Director, Reimbursement Programs - California Hospital Association
Bill Barcelona - Vice President, Government Affairs - California Association of Physician Groups
Download Audio (MP3 - 0:45 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 2/8/2010

Keynote - California’s Health Information Technology and Exchange Strategic Plan; Implications for Physicians and Plans
Presenter:
Jonah Frolich - Deputy Secretary of Health Information Technology - California Health and Human Service Agency
Download Audio (MP3 - 0:43 - 10 MB) | Download Slides (PDF - 1 MB)
Posted 2/8/2010

DMHC Timely Access to Health Care Services Regulations
Presenters:
Demara Nuzum - AVP Medical Management - NAMM California\PrimeCare Medical Network, Inc.
Vivian Khalil - Regional Quality Manager, West/North Central - Aetna Health of California, Inc.
Liz Haughton - Vice President, Legal Affairs - NAMM California\PrimeCare Medical Network, Inc.
Maryalice Khan - Senior Oversight Compliance Consultant, Regulatory and Accrediting Oversight Department - Anthem Blue Cross
Download Audio (MP3 - 0:57 - 13 MB) | Download Slides (PDF - <1 MB)
Posted 2/8/2010

Keynote - CMS Central Office
Presenter:
Jonathan Blum - Director, Center for Medicare Management and Acting Director, Center for Drug and Health Plan Choice - CMS
Download Audio (MP3 - 0:54 - 12 MB) | No Slides
Posted 2/8/2010

Keynote - Winning Strategies for Medicare Advantage and Part D in the Obama Era
Presenter:
John Gorman - Chief Executive Officer - Gorman Health Group
Download Audio (MP3 - 1:06 - 15 MB) | Download Slides (PDF - 2.5 MB)
Posted 1/19/2010

ICE Cultural & Linguistic Services Team - DMHC Language Assistance Program Regulations - What’s Next?
Presenters:
Peggy Payne - CDE Director - CIGNA HealthCare
Keith Pugliese - Associate Vice President of Accountable Care Services - Brown & Toland Physicians
Download Audio (MP3 - 0:41 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 1/19/2010

Risk Adjustment Parts 1 & 2
Presenters:
Pam Klugman - Vice President & COO - CV InfoSys
Mechelle Reed - Provider Data Management Director - Brand New Day Health Plan
Donovan Ayers - Vice President Regulatory Compliance - CV Infosys
Kathi Wylie - Manager Risk Adjustment & HEDIS Collecting - Memorial Healthcare IPA
Sue Erickson - Director HCC Programs - HealthCare Partners
Download Part 1 Audio (MP3 - 0:51 - 12 MB) | Download Part 2 Audio (MP3 - 0:47 - 11 MB) | Download Slides (PDF - 2 MB)
Sponsored by CV Infosys
Posted 1/13/2010

Risk Adjustment Data Validation Parts 1 & 2
Presenter:
Tom Hutchinson - Director Medicare Plan Payment Group - CMS
Download Part 1 Audio (MP3 - 0:50 - 11 MB) | Download Part 2 Audio (MP3 - 1:03 - 14 MB) | Download Slides (PDF - <1 MB)
Sponsored by Ingenix
Posted 1/13/2010

2008 ICE Conference Podcasts

Keynote Presentation - Winning Strategies in the MIPPA Era
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/23/2008

Risk Adjustment Parts 1 & 2
Download Part 1 Audio (MP3 - 13 MB) | Download Part 2 Audio (MP3 - 18 MB) | Download Slides (PDF - 1 MB)
Sponsored by Ascender Software
Posted 12/23/2008

Association Panel - 2008 Legislative Session in Review
Download Audio (MP3 - 12.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

CMS Regional Keynote
Download Audio (MP3 - 6 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

DMHC Keynote
Download Audio (MP3 - 13.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

Medicare Advantage and Prescription Drug Program Compliance Standards
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

Medicare Advantage Compliance Landmines - MIPPA and Beyond
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

CMS Central Office Keynote
Download Audio (MP3 - 12.5 MB)
Posted 2/11/2009

Cultural and Linguistics Services
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Appeals and Grievances Jeopardy
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Service Denial Standardization
Download Part 1 Audio (MP3 - 10.5 MB) | Download Part 2 Audio (MP3 - 13.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Medicare Improvements for Patients and Providers Act (MIPPA)
Download Audio (MP3 - 16 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

CMS Auditing & Monitoring
Download Part 1 Audio (MP3 - 16.5 MB) | Download Part 2 Audio (MP3 - 9 MB) | Download Slides (PDF - <1 MB)
Sponsored by Gorman Health Group
Posted 2/11/2009

2008 CMS Training Podcasts

Support Materials:

Resources Manual (PDF - 1.5 MB)
Checklists for Document Case Files (Word - <1 MB)
MA Retro Checklist (Word - <1 MB)
Model P&P Listing (Word - <1 MB)
PDP Retro Checklist (Word - <1 MB)

Sessions:

Part C Claims, Appeals, and Grievances
Download Part 1 Audio (MP3 - 18 MB) | Download Part 2 Audio (MP3 - 10 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Enrollment & Disenrollment
Download Part 1 Audio (MP3 - 10 MB) | Download Part 2 Audio (MP3 - 13 MB) | Download Slides (PDF - 0.25 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Internal Compliance
Download Part 1 Audio (MP3 - 16 MB) | Download Part 2 Audio (MP3 - 5.5 MB) | Download Slides (PDF - 2 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Part D Compliance
Download Part 1 Audio (MP3 - 12 MB) | Download Part 2 Audio (MP3 - 8 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Quality Review
Download Part 1 Audio (MP3 - 10.5 MB) | Download Part 2 Audio (MP3 - 12.5 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

2007 ICE Conference Podcasts

Credentialing Part 1
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Credentialing Part 2
Download Audio (MP3 - 12.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

CMS Central Office Keynote - Compliance and Plan Management in the Post-MMA Implementation Period
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Association Panel
Download Audio (MP3 - 14 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Keynote Presentation - New Realities in Medicare Part D
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 2 MB)
Posted 2/15/2008

Medicare Prescription Drug Panel
Download Audio (MP3 - 14.5 MB) | Download Slides (PDF - 2.25 MB)
Sponsored by Takeda Pharmaceuticals North America, Inc.
Posted 2/15/2008

Claims
Download Audio (MP3 - 13.5 MB) | Download Slides (PDF - 1 MB)
Sponsored by iCodify/Melissa Ferron Healthcare Consulting
Posted 2/11/2008

Cultural & Linguistic Services (California DMHC Language Assistance Program Regulations)
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .25 MB)
Sponsored by Clear Vision Information Systems
Posted 2/11/2008

Medicare Advantage and Part D Enrollment
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .5 MB)
Sponsored by Novartis Pharmaceuticals Corporation
Posted 2/11/2008

Medicare Advantage Marketing
Download Audio (MP3 - 6 MB) | Download Slides (PDF - .25 MB)
Sponsored by WellCare Health Plans
Posted 2/11/2008

Notification of Hospital Discharge Appeal Rights Implementation
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 1.5 MB)
Sponsored by NextGen Healthcare Information Systems, Inc.
Posted 1/22/2008

DMHC Keynote - ICE, The Key Piece
Download Audio (MP3 - 11 MB) | Download Slides (PDF - 2 MB)
Posted 1/22/2008

Risk Adjustment Panel Discussion Part 1
Download Audio (MP3 - 15 MB) | Download Slides (PDF - 1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008

Risk Adjustment Panel Discussion Part 2
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008

CMS Central Office Keynote - 2008 Part D Plans
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/15/2008

Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 1
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by Ascender Software
Posted 1/8/2008

Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 2
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 2 MB)
Sponsored by Ascender Software
Posted 1/8/2008

Medicare 101 Part D Compliance Seminar - Internal Monitoring for Improved Compliance
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by PCG Software
Posted 1/8/2008

2006 ICE Conference Podcasts

Claims
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 1 MB)
Posted 1/17/2007

Association Panel
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 2.5 MB)
Posted 1/17/2007

Risk Adjustment
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 11 MB)
Posted 1/9/2007

DMHC Keynote
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1 MB)
Posted 1/9/2007

Challenges to New Models with John Gorman
Download Audio (MP3 - 16.5 MB) | Download Slides (PDF - .5 MB)
Posted 1/2/2007

Sales and Marketing with Brokers
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/2/2007

CMS Central Office Keynote
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007

Part D Enrollment
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007

CMS Regional Keynote
Download Audio (MP3 - 6 MB) | No Slides
Posted 12/27/2007

Special Needs Plans Panel Part 1
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/12/2007

Special Needs Plans Panel Part 2
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/12/2007

Part D Panel
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/5/2007

Part D Appeals
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1.2 MB)
Posted 12/5/2007